Perhaps the most challenging aspect of succeeding online today is managing the increasingly important social side of business. That may be less of an issue thanks to an application released yesterday by Mercury Grove. The product, Dex, is an online Customer Relationship Management (CRM) tool wherein contacts manage their own profiles, colleagues share networks, and automatic alerts are generated to you let users know when they should get in touch with someone. Sounds like something we all...
January 19 2009, 9:10am | Original Link »
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