According to a report by Aberdeen Group (sponsored by Gomez), a delay of even one second can impact conversions by seven percent, page views by 11 percent and customer satisfaction by 16 percent.
Aberdeen found the average company achieved 97.8 percent availability for their business critical web applications, which roughly equates to eight days of downtime and arguably lost revenue. Additionally, according to Gomez’s web performance benchmarks for the month of November, 20 percent of...
December 16 2008, 8:15am | Original Link »
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