A new study from Return Path indicates that only 12.5% take steps to re-engage with lapsed subscribers. 

A majority of the email marketers studied sent email at a steady, high frequency for a 19-month period, despite a lack of response from the subscriber (no opens, no clicks, no purchases). 11 of 40 online retailers studied (27%) stopped...

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August 24 2010, 9:00am | Original Link »

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